When you open a new car dealership, you may want to offer premium services to your clients. You may strive to ensure they can get comprehensive help in keeping their cars serviceable and valuable.
Part of offering comprehensive services, however, involves hiring a staff that is well-versed in them. You can make sure the people you hire know about these services and can offer them competently to your customers by sending them through lessons like automotive service advisor training.
Teaching Them about Services
When you send your employees through this kind of training, you can teach them about the services you want to offer to customers. They may need to know about services related to changing or adding fluids to engines, for example. You want them to understand how these services work and why they are important to car buyers.
You also want them to know about services related to detailing, tire rotations and others that can be vital to ensuring customers’ cars work and look their best. You can make sure they get this information by putting them through classes that will teach it to them.
After they complete these lessons, your employees may be an asset to your dealership. They can be critical to customer retention and sell comprehensive services with skill. You can find out more about putting them through automotive service advisor training online.
