Managing your company is one of the best ways to ensure success. You must know what’s going on and find ways to make things more proficient and easier for everyone involved. In the modern world, employees don’t want to do things by hand, such as writing tickets. Customers don’t want hand-written receipts or to wait while receptionists go through a lot of paper filing. Software for shop management is essential because it helps to streamline the entire process from the moment the customer walks in until they leave the shop with their vehicle fixed.
Inventory
When searching for software for shop management, you must find one that helps you track inventory. It shouldn’t be negotiable because you need to make sure that your shop is always stocked with appropriate parts and supplies. While some products may not be essential, such as a part of a very old vehicle, you should keep filters and other items that are used for routine maintenance. That way, you’re always in the know and can order more as needed.
Estimations/Quotes
The software you choose should make it easier for you to quote prices. You input all the information beforehand, which does take some time. However, when everything is entered into the system, you can quickly print quotes or give over-the-phone estimates. Your customers want such information quickly, so it makes sense that your software does it.
Written Documentation
Software for shop management gives you an edge because you can always print out a written contract. Whether it’s for a customer who you know likes to bicker about payment or a vendor who you’ve never dealt with before, written documentation is essential. The invoice should showcase all the services, labor, and prices that were provided and agreed upon. Plus, you should make sure the customer sees a copy and signs it before work starts. For more information, visit https://www.egenuity.com/.
